Privacy Policy

Catfish Glass is a UK-based online retailer of handmade mirrors. This privacy policy outlines how we collect, use, and protect your data when you use our website or make a purchase.

​We may collect:

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• Your name, email address, phone number, and postal address

• Payment details (processed securely by our third-party provider)

• Order history and delivery preferences

• Website usage data (e.g. via cookies and analytics)

We use your data to:

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• Process and deliver your order

• Provide customer support

• Improve our products and website

• Send updates, such as dispatch confirmations or service information

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We do not sell or share your personal data with third parties for marketing purposes.

We process your personal data under the lawful basis of:

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• Contract: to fulfil your order

• Legal obligation: for tax and record-keeping

• Legitimate interest: to improve services and respond to queries

We use cookies to improve your browsing experience and monitor how our site is used. You can disable cookies via your browser settings.

We use trusted providers for:

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• Payment processing (Square or PayPal)

• Website analytics (Google Analytics)

• Shipping and delivery services

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These providers only receive the data necessary to perform their role.

Under UK data protection law, you have the right to:

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• Access your data

• Correct inaccuracies

• Request deletion of your data

• Object to or restrict processing

• File a complaint with the ICO if you believe your data is being mishandled

Your data is stored securely and retained only for as long as necessary (typically 6 years for financial and order records). After that, it is securely deleted.

For any questions or requests relating to your data, please contact:

Email: keira@catfishglass.co.uk